We ship fast. Orders placed before 11 a.m. CST on business days ship out the same day. Orders placed after 11 a.m. ship the next business day.
Once processed, your order ships using the fastest, most reliable method based on its size and weight.
• Smaller items (like shelves and mantels) typically ship via FedEx and arrive in 2–5 business days.
• Larger fireplaces ship by freight carrier with scheduled curbside delivery, usually within 7 business days.
*Some mantels and shelves are made-to-order and can take up to 4-8 Weeks for shipping and 5-10 Weeks for Delivery. See specific Shipping Estimates for your product in the Shipping and Returns tab located on the product page.
You’ll receive a Shipping Confirmation Email with tracking details as soon as your order is on the way. For freight deliveries, the carrier will contact you directly to schedule your delivery window.
Need help tracking your order?
We’ve got you covered—just email us at info@modernember.com or call 1-866-966-1122.